Our Experience

At Otis McAllister, we bring the world to your kitchen — with confidence.

With over a century of global sourcing expertise, we are committed to serving Canada’s foodservice professionals by delivering authentic, high-quality ingredients tailored to the needs of commercial kitchens. From trusted international suppliers to your back-of-house, we manage every step of the supply chain — ensuring consistency, food safety, and operational reliability.

We specialise in finding the best products the world has to offer, so you can focus on delivering excellence on every plate.

SOURCING

From the fertile plains of Thailand to the river deltas of Vietnam and the terraced hills of Cambodia, we source the finest rice from Southeast Asia’s most renowned growing regions.
Our close relationships with local farmers and millers, along with our deep understanding of regional harvests, varieties, and traditions, allow us to deliver premium rice products with consistency, authenticity, and value.
LOGISTICS

From planting through harvest, packing through shipping, our experience and expertise ensure that your products are handled carefully and skillfully.
Overseas and at home, our high-proficiency packing facilities work on your behalf, adding product value through production and process efficiencies. Finally, we store our foods at eight state-of-the-art Otis McAllister storage facilities across North America
QUALITY ASSURANCE

Our commitment to all our customers is to ensure the safety, quality, and consistency of our products.
Our Quality Assurance process involves rigorous vetting, detailed specifications, and on-going testing; providing you with confidence in all our products.
Our Quality Commitment

Fueled by our pride in serving you, Otis McAllister continues to innovate and elevate our rice offerings to meet the evolving demands of modern kitchens today.

Thai Hom Mali Jasmine Rice

Bring the world’s finest jasmine rice to your kitchen with Super Lucky Elephant Thai Hom Mali.
Sourced from the lush, fertile fields of Northeastern Thailand, our Thai Hom Mali Jasmine Rice is internationally recognized as the gold standard in jasmine rice. This premium variety is certified by the Thai government for its authenticity and is prized by chefs around the world for its exceptional fragrance, superior texture, and consistent quality.
When cooked, it delivers a lightly sticky texture, a translucent sheen, and an aroma reminiscent of freshly popped popcorn — elevating any dish from ordinary to extraordinary. Its versatility makes it ideal for a wide range of foodservice applications, from Asian-inspired entrees to global fusion menus.

Premium Jasmine Rice

Emerald River – A Trusted Choice for Consistent Quality and Flavour.
Emerald River brings you authentic jasmine rice, sourced from the rich, fertile plains of Southeast Asia. Known for its delicate fragrance, soft texture, and reliable cooking performance, this premium variety delivers the quality chefs depend on in high-volume kitchens.
With its subtle floral aroma, light, fluffy texture, and beautiful appearance, Emerald River Jasmine Rice enhances a wide range of dishes — from stir-fries and curries to grilled proteins and global entrées. Its consistency and versatility make it an essential pantry staple for foodservice operations seeking both flavor and efficiency.
Emerald River — premium jasmine rice crafted for kitchens that demand excellence.

Long Grain White Rice

Village Harvest Long Grain Rice is the trusted choice for professional kitchens, meeting the needs of today’s dynamic foodservice operations. Whether you're running a quick-service line or a large-scale institutional kitchen, our rice delivers uniform results and culinary flexibility service after service.
Naturally light, fluffy, and non-sticky, it holds its shape perfectly after cooking — making it ideal for batch prep, steam tables, hot holding, and reheating. Its mild, neutral flavour allows it to absorb seasonings and sauces beautifully, complementing a wide variety of cuisines and menu styles.
From stir-fries, bowls, and pilafs to soups, stews, and side dishes, Village Harvest Long Grain Rice performs across a broad range of menu ideations and operating environments — including schools, healthcare, hospitality, and quick-serve restaurants. It’s the versatile staple chefs rely on for consistency, quality, and superior performance.

Parboiled White Rice

Village Harvest Parboiled Rice – Versatility You Can Count On, Quality You Can Trust
Sourced from our trusted growers in Thailand, Village Harvest Parboiled Rice is expertly processed to deliver exceptional performance in professional kitchens. The parboiling process locks in nutrients and strengthens the grain, ensuring it cooks up light, fluffy, and separate — every time.
Designed for flexibility, this rice holds up exceptionally well on steam tables, in hot holding, or across multiple service periods — making it an ideal choice for buffets, catering, high-volume prep, and a wide variety of global dishes. Its neutral flavour and firm texture allow it to seamlessly complement everything from curries and stir-fries to grilled meats and stews.
Village Harvest Parboiled Rice is a dependable staple for chefs who demand consistency and adaptability in every service.